Policy

Privacy Policy

Your privacy matters to us.

We only collect essential personal information to fulfill your order and provide a better experience.

We do not share or sell your information to third parties

Data is stored securely and retained only as long as required by law

You can request to review, edit, or delete your personal information at any time

We only accept Paypal payments at the moment, shortly we will update various payment methods.

Through Paypal we accept Debit or Credit Card.

Shipping Regions:
We currently ship both domestically and internationally.

Processing Time:
Orders are processed within 1–2 business days.

Estimated Delivery Time:

International: 7–14 business days (may vary by location)

Shipping Fees:

Free shipping on all orders over $100

International shipping fees are calculated at checkout

We want you to love your pajamas as much as we do!

Eligibility:

Items must be returned within 7 days of receipt

Items must be unworn, unwashed, and with original tags attached

Final sale and discounted items are not eligible for return or exchange

Non-Returnable Items:

Intimates (for hygiene reasons)

Customized or limited edition products

How to Request a Return/Exchange:

Contact our support team at hello@kisspajamas.com

Once approved, return the item to the address provided

Refunds or exchanges are processed after inspection

Return Shipping Fees:

For returns due to change of mind, the customer is responsible for return shipping costs

Operating Hours: Monday – Friday, 10:00 AM – 5:00 PM (KST)
Email: hello@kisspajamas.com

We’re always here to help — don’t hesitate to reach out!